Over 10 Years in Business Since 2001, Collective Point of Sale Solutions has been Canada’s Choice for payment processing services and secure point of sale solutions. We have served more than 11,000 businesses across Canada and processed more than $1 billion in debit and credit card transactions.
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Start up tips for your e-commerce business
April 30, 2012 - 1:58pm
Today, many entrepreneurs look to e-commerce as a way to start a business. With the advent of online marketing and the success of many other internet-based businesses, many people who want to start a small business see e-commerce as an ideal avenue. In the past, if you wanted to start a small business, a brick and mortar location was a necessity. The strength of internet sales, however, gives entrepreneurs new options and opportunities.
Before launching your online business, take some time to research and make sure you have a solid business plan to help ensure the long-term success of your online business. The internet is loaded with retailers, but taking the right steps can help you stand out.
First, make sure you identify your market and understand exactly what you're selling. Experts note that many major online retailers have limited the market for general retail services online, and identifying a niche or specialty market is key to remaining relevant. A brick and mortar small business may be able to offer personal, local service to compete with major big-box retailers, but on the internet, the playing field is a little more even, and carving out a place in the market involves establishing a particular capability that major retailers can't offer. Specializing your product and attracting a niche customer base is one of the best ways to do this.
When it comes to your website, take your time and really develop it before launch. Test extensively, and ensure that your links, shopping cart processes and overall layout are pristine before you go public. A strong page layout and website structure not only helps ensure your customers will make purchases and return to your site, but improves your search engine ranking, helping more customers find your site.
One of the major obstacles for e-commerce websites is abandoned shopping carts. While some of these instances are unavoidable, you can take steps to make customers more comfortable by the time they get to the purchase stage of their transaction. Minimize final shopping cart fees like shipping and handling as much as you can. If a customer makes it all the way to the shopping cart only to realize that shipping costs will increase his or her purchase by 20 percent, you're likely to lose a lot of sales. Try to include as much shipping as possible in the up-front cost of items.
At Collective POS, we offer a number of merchant services options for e-commerce retailers.